Last updated: July 30, 2026
Socialwise (“Socialwise,” the “App”) is a product of Webomax LLC (“Webomax,” “we,” “us,” or “our”). This Privacy Policy explains what personal information we collect when you use Socialwise, why we collect it, who we share it with, and the choices and rights you have.
By creating an account or using Socialwise, you agree to this Privacy Policy and to our Terms of Service. If you do not agree, please do not use the App.
Data Controller
Webomax LLC 2810 N Church St, PMB 93469 Wilmington, Delaware 19802 United States Email: info@webomax.net
Account information. When you sign up, we collect your email address and, depending on the method you choose, a password (stored only as a salted hash by our authentication provider, never in plaintext and never visible to us) or an authentication token from a third-party sign-in provider.
@privaterelay.appleid.com). Apple releases your name only on your first authorization, so we store it at that moment; if you have chosen to hide your email, we cannot see your real address and will only ever reach you through the relay.Brand and project inputs. To build your brand profile, you provide information about your brand or business through our onboarding flow and project editors. This may include your brand or business name, industry, description, products or services, target audience, tone of voice, brand values, keywords, colors, and the social platforms you publish to. We retain both your raw inputs and the AI-generated brand profile derived from them, so the profile can be regenerated or edited later.
Generation inputs. Each time you generate content, you provide a topic or prompt, select platforms, an image size, and a language, and you may provide image inputs or other reference material. These inputs are transmitted to our AI providers as described in Section 4.
Generated content you save. When you keep a generated post, we store the caption, hashtags, call to action, and associated metadata in your Library, and we store the generated image file in a private storage bucket. Generated images are stored as files and are accessible only through short-lived signed links issued to your account.
Support and correspondence. If you email us or contact support, we keep your message and contact details so we can respond and keep a record of the issue.
Account and usage state. We store your credit balance, subscription tier, premium status, trial dates, project count, post count, and timestamps of activity, so that the App can function, meter usage, and enforce plan limits.
Technical and security logs. Our backend and hosting providers automatically generate server-side logs of requests to our services, which may include IP address, timestamps, request paths, response codes, error messages, and general device or client information. These logs exist for security, abuse prevention, debugging, and service reliability, and are retained for a limited period.
Device and platform data. The Apple App Store and Google Play provide us with limited, mostly aggregated information about installs, purchases, and crashes according to their own policies. We do not receive your payment card details from them.
We do not collect precise geolocation, contacts, calendar, microphone, or health data. We do not read the content of your social media accounts — Socialwise does not connect to or post on your behalf to any social network. We do not collect or store your payment card, bank account, or other financial instrument details; those are handled entirely by Apple or Google.
Socialwise is not directed to children. You must be at least 13 years old (or 16 in the European Economic Area and the United Kingdom, or the higher minimum age required in your country) to use the App. We do not knowingly collect personal information from children below these ages. If you believe a child has provided us with personal information, contact info@webomax.net and we will delete it.
We use personal information to:
We do not use your brand inputs, prompts, or generated content to train our own models, and we do not sell or rent your personal information to anyone.
This section is important. Please read it carefully.
Socialwise cannot generate content locally. When you build a brand profile or generate a post, our backend transmits the following to third-party AI providers:
Our current AI providers are:
| Provider | Role | Their policy |
|---|---|---|
| Google LLC / Google Cloud (Gemini, and Gemini/Imagen for images) | Text generation; optionally image generation | policies.google.com/privacy |
| OpenAI, L.L.C. (GPT-Image models) | Image generation | openai.com/policies/privacy-policy |
We may change or add AI providers as the technology evolves. We will keep this Policy updated to name the providers actually in use.
By submitting a prompt, brand input, or image to Socialwise, you consent to that content being transmitted to and processed by the AI providers listed above for the sole purpose of returning generated output to you. You can withhold this consent by not using the generation features; the rest of the App will remain available to you, and you may delete your account at any time.
Because your inputs leave our systems and are processed by third parties, do not submit to Socialwise:
You are responsible for the content you submit. See our Terms of Service.
We instruct our AI providers to process your content only to fulfill your request. As of the effective date of this Policy, we use these providers under API terms that do not permit them to train their general models on our API content by default. However, providers may retain input and output for a limited period for abuse monitoring and legal compliance under their own policies, which are linked above and which we do not control. We cannot guarantee any provider’s internal practices beyond their contractual commitments to us.
AI-generated content may be inaccurate, misleading, biased, derivative of common patterns, or unsuitable for your purpose. It is not professional advice of any kind. You are responsible for reviewing generated content before publishing it. Generated output is not guaranteed to be unique, and identical or similar prompts may produce similar results for other users.
We share personal information only with the following categories of recipients, and only as needed for them to perform their function.
| Provider | What they do for us | What they receive | Their policy |
|---|---|---|---|
| Supabase, Inc. | Authentication, database, file storage, and serverless backend functions | Account credentials and identifiers, brand projects, brand profiles, saved posts, generated images, credit and subscription state, server logs | supabase.com/privacy |
| Google LLC | AI text generation, image generation, Google Sign-In | Prompts, brand inputs, images; sign-in identity data | policies.google.com/privacy |
| OpenAI, L.L.C. | AI image generation | Image prompts and design briefs, image inputs | openai.com/policies/privacy-policy |
| RevenueCat, Inc. | Subscription management, entitlement validation, purchase receipts | A pseudonymous app user identifier, purchase receipts, subscription status, platform and country, device identifiers | revenuecat.com/privacy |
| Apple Inc. | App distribution, in-app purchases, Sign in with Apple | Purchase and billing data (held by Apple), Apple account identifier | apple.com/legal/privacy |
| Google Play (Google LLC) | App distribution, in-app purchases | Purchase and billing data (held by Google) | policies.google.com/privacy |
| Expo / EAS (650 Industries, Inc.) | App build and delivery infrastructure | Build and delivery metadata | expo.dev/privacy |
We may also disclose information:
We do not sell personal information, and we do not share it for cross-context behavioral advertising or targeted advertising.
Subscriptions and credit purchases are processed by Apple or Google, not by Webomax LLC. We never see or store your payment card number, CVV, or bank details. We receive from RevenueCat and the app stores only the fact of a purchase, the plan, the status, and the renewal or expiration dates, which we use to grant credits and unlock premium features.
AI credits are consumed at the moment a generation is submitted and are non-refundable. Because each generation incurs immediate, irreversible third-party compute costs, credits — whether purchased, granted with a subscription, or issued during a trial — cannot be refunded, exchanged, or transferred, and unused credits carry no cash value. Subscription refunds, where available at all, are handled exclusively by Apple or Google under their own policies; we have no ability to issue them. Full terms are in our Terms of Service.
If you are in the European Economic Area, the United Kingdom, or Switzerland, we process your personal data on the following legal bases under the GDPR / UK GDPR:
| Purpose | Legal basis |
|---|---|
| Creating your account, storing your projects, delivering generated content | Contract — Art. 6(1)(b): necessary to provide the service you requested |
| Sending your inputs to AI providers to generate content | Contract — Art. 6(1)(b), and your explicit instruction each time you submit a generation |
| Managing subscriptions, credits, and billing | Contract — Art. 6(1)(b) |
| Security, fraud and abuse prevention, service logs | Legitimate interests — Art. 6(1)(f): protecting the service and our users |
| Debugging, reliability, and product improvement | Legitimate interests — Art. 6(1)(f) |
| Responding to support requests | Contract and legitimate interests |
| Complying with tax, accounting, and legal obligations | Legal obligation — Art. 6(1)(c) |
| Any optional processing we ask you to opt into | Consent — Art. 6(1)(a), withdrawable at any time |
Where we rely on legitimate interests, we have assessed that our interest does not override your rights and freedoms. You may object to that processing as described in Section 10.
Webomax LLC is based in the United States, and our providers operate globally. If you use Socialwise from outside the United States, your personal information will be transferred to and processed in the United States and other countries whose data protection laws may differ from those of your own country.
Where we transfer personal data out of the EEA, the UK, or Switzerland, we rely on appropriate safeguards, including the European Commission’s Standard Contractual Clauses (and the UK Addendum where applicable) incorporated into our agreements with our processors, together with supplementary technical and organizational measures. You may request more information about these safeguards at info@webomax.net.
We keep personal information only as long as we need it:
| Data | Retention |
|---|---|
| Account record and profile | For as long as your account is active |
| Brand projects, brand profiles, and onboarding inputs | Until you delete them, or until account deletion |
| Saved posts and generated images | Until you delete them, or until account deletion |
| Credit balance, subscription and billing records | For the life of the account, and afterward as required by tax and accounting law (typically up to 7 years) |
| Server and security logs | Typically 30–90 days, longer where needed to investigate an incident |
| Support correspondence | Up to 24 months after the matter is resolved |
| Inputs and outputs held by AI providers | Governed by each provider’s policy; typically a short abuse-monitoring window |
When you delete your account, we delete or irreversibly anonymize your personal data within 30 days, except where retention is required by law, needed to resolve disputes, or necessary to enforce our agreements. Residual copies may persist in encrypted backups for a limited period before being overwritten on the normal backup rotation.
Subject to your location and applicable law, you have the right to:
How to exercise them. You can edit or delete individual projects and saved posts directly in the App. To delete your entire account or make any other request, email info@webomax.net from the address associated with your account. We will respond within 30 days (extendable where the law permits, with notice to you). We may need to verify your identity before acting, and we will not charge you for a reasonable request.
Authorized agents. In jurisdictions that allow it, an authorized agent may submit a request on your behalf with proof of authorization.
If you are a California resident, you have the rights described in Section 10, plus the right to know the categories of personal information collected, the sources, the business purposes, and the categories of third parties to whom it is disclosed — all of which are set out in Sections 2, 3, and 5 above.
In the preceding 12 months we have collected the following CCPA categories: identifiers (email, user ID, device identifiers), commercial information (subscriptions, credits, purchase history), internet or network activity (usage and log data), and other information you voluntarily provide (brand inputs, prompts, images, generated content).
We have not sold personal information and have not shared it for cross-context behavioral advertising in the preceding 12 months, and we do not do so today. We do not knowingly sell or share the personal information of consumers under 16. We do not use or disclose sensitive personal information for purposes beyond those permitted under the CPRA.
Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws have comparable rights of access, correction, deletion, portability, and opt-out, and the right to appeal a denied request. To appeal, reply to our decision at info@webomax.net with the word “Appeal”; if we deny the appeal you may contact your state Attorney General.
We take reasonable and appropriate technical and organizational measures to protect your information, including:
No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for the activity that occurs under your account. If you believe your account has been compromised, contact info@webomax.net immediately. If a breach affecting your personal data occurs, we will notify you and the relevant authorities as required by applicable law.
Socialwise may let you copy or share generated content into other applications and services. Those destinations are operated by third parties under their own terms and privacy policies. We are not responsible for their practices, and this Policy does not apply to them. Review their policies before sharing.
We do not use your personal data for automated decision-making that produces legal or similarly significant effects concerning you. AI generation produces content at your request; it does not make decisions about you.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. If the changes are material — for example, adding a new category of data, a new AI provider, or a new purpose — we will provide prominent notice in the App or by email before the change takes effect, and where the law requires it, we will seek your consent. Your continued use of Socialwise after the effective date of an updated Policy constitutes acceptance of it.
Questions, requests, or complaints about this Policy or your personal information:
Webomax LLC Attn: Privacy — Socialwise 2810 N Church St, PMB 93469 Wilmington, Delaware 19802 United States info@webomax.net